The most contentious issue to have dogged humankind, especially the ones who are the leaders, is the question – reward or penalty, what works best? It’s not an issue that is peculiar to business organisations. It’s a challenge in every

Only an over-jealous incompetent boss would keep his subordinates muffled. This is the general refrain that one gets to hear in HR talks, but, more often than not, this is the slogan practised to the tee in most organizations. That

Most of us fail to realise what it means when we talk about “reaching out” to our customers. Let me take this opportunity to recount a story. The story cannot be checked. But if you have done a stint at

The microfinance segment keeps delivering from behind the curtains in achieving what the nation has set out to achieve. We want growth and we want to eradicate poverty. This segment provides the means to leverage the strength that the poor